Product videos
Updated
Videos sell. A short clip showing the product in use answers questions photos can’t. You can attach up to 5 video links per product — they appear in the product gallery right after the photos.
Steps
- Open the product and stay on the General tab, under Product Videos (just below Product Images).
- Paste a video link into the box — for example
https://www.youtube.com/watch?v=...or a Facebook video link — and click Add. - Repeat for each video. You can add up to 5.
- Reorder the list by dragging, or remove one with the ✕ button.
- Save the product.
Supported links
- YouTube — normal watch links, Shorts, and
youtu.beshort links. - Facebook — video posts and Reels. Note: some Facebook Reels may refuse to play inside other sites; if that happens, shoppers see a link that opens the video instead.
- Vimeo — public video links.
- Direct files —
.mp4/.webmlinks play with a native player.
The video plays right on your product page — shoppers never leave your store to watch it.
How it looks to shoppers
In the product photo gallery, videos come after all photos and show a play button on their thumbnail. Tapping a video thumbnail plays it inline; the arrows and full-screen view work across photos and videos alike.
Tips
- Keep clips short (under a minute) and shoot vertically or horizontally consistently.
- Upload to YouTube as “unlisted” if you don’t want the video in your channel’s public feed — unlisted videos still embed fine.
- One good demo video usually beats several; you don’t need to fill all 5 slots.
What’s next
Once images look good, finish setting up the product in add a product.
Still need help?
Our team is here for you. Reach out and we’ll get you sorted.